Shipping Policy
At Rama Amrit A2 Ghee (Rama Natural Foods Pvt. Ltd. .) ), we're dedicated to delivering 100% pure A2 Bilona Gir cow Ghee securely, rapidly and in excellent quality. Each order will be carefully packaged to protect the freshness and quality of the product before it arrives at your doorstep.
If you purchase to give to your family members or as a present, we will ensure an effortless and safe delivery service throughout India.
Order Processing
- Orders made before 9:59 pm (IST) are generally processed the following day of work.
- Most orders are delivered within two working days following confirmation of the order.
- Orders made on Sundays or other public holidays are processed the following working day.
- In the festive season, during promotional sales or periods of high demand, processing times may be some time.
Estimated Delivery Time
When your order is sent out when your order is dispatched, the expected delivery time is dependent on the location you live in.
| Delivery Location | Estimated Delivery Time |
|---|---|
| Delhi NCR & Nearby Areas | 1-2 Business Days |
| Metro Cities | 2-4 Business Days |
| Other Cities & Towns | 3-6 Business Days |
| Remote Locations | 4-7 Business Days |
Timelines for delivery are estimates, and can differ based on availability of couriers and the local climate.
Shipping Across India
Rama Amrit A2 Ghee proudly serves across the most serviceable pin codes in India.
We make use of:
- Our delivery team is dedicated to the areas of service we have selected.
- A trusted national courier partner to deliver across India.
All of our shipments are carefully wrapped to make sure that Pure Bilona Gir Cow Ghee will arrive in perfect condition.
Shipping Charges
- The shipping charges, if applicable, are displayed at the checkout process before making the payment.
- Free shipping deals could be available in promotional campaigns or on orders that meet certain requirements.
- Additional delivery costs may be incurred for some remote or unserviceable areas.
Order Tracking
After your order has been dispatched You will be notified:
- Order confirmation via email or SMS/WhatsApp (where appropriate)
- Courier tracking details to monitor your shipment until delivery
If you don't receive information about tracking within the anticipated time frame Please contact our customer service team.
Delivery Attempts
Our courier partners generally offer multiple delivery options.
If delivery is not able to be completed because of:
- Incorrect shipping address
- Unknown number of phone
- Customer unavailable during delivery
- Refusal to deliver
the package can the package may be returned. Additional shipping charges could be charged to re-dispatch the shipment.
Shipping Address Guidelines
To ensure delivery on time To ensure timely delivery, please include:
- Full name of the recipient
- Complete delivery address
- Landmark (if relevant)
- Correct PIN Code
- Valid mobile number
- Email address
Incomplete or inaccurate information can cause delays in delivery.
Order Cancellation
Rama Natural Foods Pvt. Ltd. has the option to end any order after 72 hours after receiving it because of circumstances like:
- Problems with availability of products
- Payment verification failure
- Incorrect pricing
- The suspects are suspected of fraud
- Limitations in operation
If your order that you prepaid has been cancelled, an appropriate refund will be applied using the original payment method in accordance with our refund policy.
Delivery Delays
We work with dependable logistical partners, deliveries could sometimes be delayed due to:
- Conditions of severe weather
- Natural disasters
- Government restrictions
- Transport disruptions
- Public holidays and festivals
- Courier operational problems
- Unforeseen circumstances that are beyond our control
We thank you for your patience and understanding during these times.
Damaged or Incorrect Orders
If you are a recipient of:
- A damaged package
- A product that leaks
- An item that is not correct
- A fraudulent shipment
Contact us immediately within 48 hours of receiving the product with clear photos of the item and the packaging. Our support team will investigate the problem and assist you as per our Return and Refund Policy.
Need Shipping Assistance?
If you have any concerns about your delivery, shipment status, or order, we're here to assist you.
Rama Amrit A2 Ghee Rama Natural Foods Pvt. Ltd.
Email: info@ramaamrit.com
Address:
Milka Mosamgarh,
District Bulandshahr,
Uttar Pradesh - 203001, India